Candy Planet USA (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Candy Planet USA collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://candyplanetusa.com/ and its associated subdomains (collectively, our “Service”) together with our application, Candy Planet USA. By accessing or using our Service, you indicate that you have read, understand, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referred to, they are strictly defined as:

• Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analysis, remember information about you, such as your language preference or login information.
• Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Candy Planet USA, which is responsible for your information under this Privacy Policy.
• Platform: Candy Planet USA public-facing Internet website, web application, or digital application.
• Country: where Candy Planet USA or the owners/founders of Candy Planet USA are located, in this case it is the United States
• Client: refers to the company, organization or person that registers to use the Candy Planet USA Service to manage relationships with its consumers or users of the service.
• Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Candy Planet USA and use the Services.
• IP Address – Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
• Personnel: refers to those persons who are employed by Candy Planet USA or are under contract to perform a service on behalf of one of the parties.
• Personal data: any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.
• Service: means the service provided by Candy Planet USA as described in the relative terms (if available) and on this platform.
• Third Parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
• Website: The Candy Planet USA site, which can be accessed through this URL: https://candyplanetusa.com/
• You: a person or entity that is registered with Candy Planet USA to use the Services.

Automatically Collected Information

There is certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, that is automatically collected when you visit our platform. This information can be used to connect your computer to the Internet. Other information collected automatically could include a login, email address, password, computer and connection information, such as browser plug-in types and versions and time zone settings, operating systems and platforms, purchase history (we sometimes aggregate similar information from other users), full Uniform Resource Locator (URL) clickstream to, through, and from our website which may include date and time; cookie number; parts of the site that you viewed or searched for; and the phone number you used to call our Customer Service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data in certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse scrolling) and methods used to navigate away from the page.

We automatically collect certain information when you visit, use or browse the Platform. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device, country, location. , information about who uses our information and when and other technical information. This information is primarily necessary to maintain the security and operation of our platform, and for our internal reporting and analytics purposes.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Candy Planet USA or any of its corporate affiliates (as defined herein), or portion of Candy Planet USA or any of its corporate Affiliates with which the Service relates, or in the event that we discontinue our business or file a petition or have petitioned against us in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Candy Planet USA, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of {{country}} without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have a right to bring claims under the Privacy Shield or the Swiss-US mark.

The laws of {{country}}, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.

By using Candy Planet USA or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean you accept those changes.

your consent

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree to our Privacy Policy and agree to its terms.

Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Candy Planet USA does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

cookies

Candy Planet USA uses “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all.

Block and disable Cookies and similar technologies

Wherever you are located, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from working properly, and you may not be able to fully use all of its features and services. You should also note that you may also lose saved information (eg saved login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or cookie category does not delete the cookie from your browser, you will have to do it yourself from your browser, you should visit your browser’s help menu for more information.

Payment details

With respect to any credit card or other payment processing details you have provided to us, we promise that this sensitive information will be stored as securely as possible.

Children’s Privacy

We do not address anyone under the age of 13. We do not collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Thirdparty services

We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services (“Third Party Services”).

You acknowledge and agree that Candy Planet USA shall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Candy Planet USA does not assume and will not have any obligation or liability to you or any other person or entity for the Third Party Services.

Third Party Services and links to them are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

facebook-pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions that people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is saved in accordance with its Privacy Policy.

Tracking Technologies

• sessions

uses “Sessions” to identify the areas of our website that you have visited. A session is a small piece of data that your web browser stores on your computer or mobile device.

Information on the General Data Protection Regulation (RGPD)

We may collect and use information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected from replication or incorrect use.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and enhances the control EU residents have over their personal data.

The GDPR is relevant to any company operating globally and not just EU-based companies and EU residents. Our customer data is important no matter where it is located, which is why we have implemented GDPR controls as our gold standard for all of our operations around the world.

What is Personal Data?

Any data that relates to an identifiable or identifiable individual. The GDPR covers a wide spectrum of information that could be used on its own or in combination with other pieces of information to identify an individual. Personal data goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The data protection principles include requirements such as:

• The personal data collected must be processed in a fair, lawful and transparent manner and must only be used in ways that an individual would reasonably expect.
• Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
• Personal data should not be kept for longer than is necessary to fulfill its purpose.
• Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Candy Planet USA we firmly believe that the privacy of your data is very important and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual rights of the interested party: access, portability and deletion of data

We are committed to helping our customers comply with GDPR data subject rights requirements. Candy Planet USA processes or stores all personal data with providers that are DPA compliant and have been fully vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.

We realize that if you work with customers in the EU, you must be able to provide them with the ability to access, update, retrieve and delete personal data. We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here to answer any questions you may have about working with the API.

California residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You can exercise the following rights:

• Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.
• Right to equal service. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.
• Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have a month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we explained above.

CalOPPA users have the following rights:

• Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.
• Right to equal service. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.
• Right to request that a company that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have a month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

Contact Us

Feel free to contact us if you have any questions.

• Via email: info@candyplanetusa.com
• Through the phone number: 3238060850