Privacy Policy

Terms and Conditions

General terms

By accessing and placing an order with Candy Planet USA, you confirm that you agree to and are bound by the terms of service contained in the Terms and Conditions described below. These terms apply to the entire website and to any email or other communication between you and Candy Planet USA.

Under no circumstances shall the Candy Planet USA team be liable for any direct, indirect, special, incidental, or consequential damages, including, without limitation, loss of data or profits, arising out of the use, or inability to use, the materials in this site, even if the Candy Planet USA team or an authorized representative has been advised of the possibility of such damages. If your use of materials on this site results in the need for servicing, repair or correction of equipment or data, you assume the costs thereof.

Candy Planet USA will not be responsible for any results that may occur during the course of using our resources. We reserve the right to change prices and revise the resource usage policy at any time.

License

Candy Planet USA grants you a limited, non-exclusive, non-transferable, revocable license to download, install and use the Platform strictly in accordance with the terms of this Agreement.

These Terms and Conditions are an agreement between you and Candy Planet USA (referred to in these Terms and Conditions as “Candy Planet USA”, “we”, “us”, or “our”), the provider of the Candy Planet USA website and accessible services. from the Candy Planet USA website (collectively referred to in these Terms and Conditions as the “Candy Planet USA Service”).

You agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Candy Planet USA Service. In these Terms and Conditions, “you” refers to both you as an individual and the entity you represent. If you violate any of these Terms and Conditions, we reserve the right to terminate your account or block access to your account without notice.

Key terms and definitions

To help explain things as clearly as possible in these Terms and Conditions, whenever any of these terms are referred to, they are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analysis, remember information about you, such as your language preference or login information.
Company: When these terms mention “Company”, “we”, “us” or “our”, it refers to Candy Planet USA, which is responsible for your information under these Terms and Conditions.
Platform: Candy Planet USA public-facing Internet website, web application, or digital application.
Country: where Candy Planet USA or the owners/founders of Candy Planet USA are located, in this case it is UNITED STATES
Client: refers to the company, organization or person that registers to use the Candy Planet USA Service to manage relationships with its consumers or users of the service.
Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Candy Planet USA and use the Services.
Service: means the service provided by Candy Planet USA as described in the relative terms (if available) and on this platform.
Third Parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
Website: The Candy Planet USA site, which can be accessed through this URL: https://candyplanetusa.com/
You: a person or entity that is registered with Candy Planet USA to use the Services.

restrictions

You agree not to and you will not allow others to:

License, sell, rent, lease, assign, distribute, transmit, host, subcontract, disclose or commercially exploit the Platform or make the Platform available to third parties.
Modify, make derivative works of, disassemble, decipher, reverse compile, or reverse engineer any part of the Platform.
Remove, alter, or obscure any proprietary notices (including any copyright or trademark notices) of its affiliates, partners, vendors, or platform licensors.

Payment

If you pay for any of our one-time payment plans, you agree to pay all fees or charges to your account for the Service in accordance with the fees, charges, and billing terms in effect at the time each fee or charge is due and payable. Your Payment Provider agreement governs your use of the designated credit card account, and you should refer to that agreement and not these Terms to determine your rights and responsibilities with respect to your Payment Provider. By providing Candy Planet USA with your credit card number and associated payment information, you agree that Candy Planet USA is authorized to immediately verify the information and subsequently bill your account for all fees and charges due and payable to Candy. Planet USA below and that no additional notice or consent is required. You agree to immediately notify Candy Planet USA of any change in your billing address or the credit card used for payment hereunder. Candy Planet USA reserves the right at any time to change its prices and billing methods, either immediately upon posting on our Site or by email to your organization’s administrator.

Any attorney’s fees, court costs or other costs incurred in the collection of undisputed delinquent amounts will be your responsibility and will be paid by you.

No contract will exist between you and Candy Planet USA for the Service until Candy Planet USA accepts your order via email confirmation, SMS/MMS message or other appropriate means of communication.

You are responsible for any third party fees you may incur when using the Service.

Return and Refund Policy

Thank you for shopping at Candy Planet USA. We appreciate the fact that you like to buy the things we build. We also want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Candy Planet USA. We will be as brief as our attorneys allow. The main thing to remember is that by placing an order or making a purchase from Candy Planet USA, you agree to the terms along with Candy Planet USA’s Privacy Policy.

If for any reason you are not completely satisfied with any good or service we provide, please do not hesitate to contact us and we will discuss any issues you are experiencing with our product.

your suggestions

Any comments, ideas, improvements or suggestions (collectively, “Suggestions”) that you provide to Candy Planet USA regarding the Platform will remain the sole and exclusive property of Candy Planet USA.

Candy Planet USA shall be free to use, copy, modify, publish or redistribute the Suggestions for any purpose and in any manner without credit or compensation to you.

your consent

We have updated our Terms and Conditions to give you full transparency about what is in place when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree to our Terms and Conditions.

Links to other Websites

These Terms and Conditions apply only to the Services. The Services may contain links to other websites that Candy Planet USA does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Terms and Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

cookies

Candy Planet USA uses “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all.

Changes to our Terms and Conditions

You acknowledge and agree that Candy Planet USA may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or users generally, at Candy Planet USA’s sole discretion, without notice. You may stop using the Service at any time. You are not required to specifically notify Candy Planet USA when you stop using the Service. You acknowledge and agree that if Candy Planet USA disables access to your account, you may not be able to access the Service, your account details, or any files or other material contained in your account.

If we decide to change our Terms and Conditions, we will post those changes on this page and/or update the modified date of the Terms and Conditions below.

Modifications to our platform

Candy Planet USA reserves the right to modify, suspend or discontinue, temporarily or permanently, the platform or any service to which you connect, with or without notice and without liability to you.

Updates to our platform

Candy Planet USA may, from time to time, provide enhancements to the features/functionality of the Platform, which may include patches, bug fixes, updates, enhancements, and other modifications (“Updates”).

Updates may modify or remove certain features and/or functionality of the Platform. You agree that Candy Planet USA has no obligation to (i) provide Updates, or (ii) continue to provide or enable particular features and/or functionality of the Platform to you.

You further agree that all Updates will (i) be deemed an integral part of the Platform and (ii) be subject to the terms and conditions of this Agreement.

Thirdparty services

We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services (“Third Party Services”).

You acknowledge and agree that Candy Planet USA shall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Candy Planet USA does not assume and will not have any obligation or liability to you or any other person or entity for the Third Party Services.

Third Party Services and links to them are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Duration and Termination

This Agreement will remain in effect until terminated by either you or Candy Planet USA.

Candy Planet USA may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without notice.

This Agreement will terminate immediately, without notice from Candy Planet USA, if you fail to comply with any provision of this Agreement. You may also terminate this Agreement by removing the Platform and all copies of it from your computer.

Upon termination of this Agreement, you must stop using the Platform and delete all copies of the Platform from your computer.

Termination of this Agreement will not limit any of Candy Planet USA’s rights or remedies at law or in equity for any breach by you (during the term of this Agreement) of any of your obligations under this Agreement.

Notice of Copyright Infringement

If you are a copyright owner or agent for such owner and you believe that any material on our platform constitutes copyright infringement, please contact us and provide the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email address; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.

Compensation

You agree to indemnify and hold harmless Candy Planet USA and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) from any claim or demand, including reasonable attorneys’ fees, due to arising out of your: (a) use of the Platform; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

no guarantees

The Platform is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the fullest extent permitted by applicable law, Candy Planet USA, on its own behalf and on behalf of its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise. kind, with respect to the platform, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties that may arise from course of dealing, course of performance, use, or trade practice. Without limiting the foregoing, Candy Planet USA makes no warranty or guarantee,

Without limiting the foregoing, neither Candy Planet USA nor any provider of Candy Planet USA makes any representations or warranties of any kind, express or implied: (i) as to the operation or availability of the platform, or the information, content and materials or products included in it; (ii) that the Platform will be uninterrupted or error free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Platform; or (iv) that the platform, its servers, the content or emails sent from or on behalf of Candy Planet USA are free of viruses, scripts, Trojan horses, worms, malware, time bombs or other harmful components.

Some jurisdictions do not allow the exclusion or limitations of implied warranties or limitations of a consumer’s applicable statutory rights, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages you may incur, the total liability of Candy Planet USA and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the platform. .

To the fullest extent permitted by applicable law, in no event shall Candy Planet USA or its suppliers be liable for any special, incidental, indirect, or consequential damages of any kind (including, without limitation, damages for lost profits, lost data, or other information, for business interruption, for personal injury, for loss of privacy arising in any way related to the use or inability to use the platform, third party software and/or – third party hardware used with the platform, or otherwise in connection with any provision of this Agreement), even if Candy Planet USA or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Divisibility

If any provision of this Agreement is held to be unenforceable or invalid, that provision will be changed and construed to achieve the objectives of that provision to the fullest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices posted by Candy Planet USA on the Services, shall constitute the entire agreement between you and Candy Planet USA with respect to the Services. If any provision of this Agreement is held invalid by a court of competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of this Agreement, which will remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Candy Planet USA’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right. . or provision. YOU AND Candy Planet USA AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION IS AGREED ON. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Resignation

Except as provided herein, the failure to exercise a right or require performance of an obligation under this Agreement will not affect a party’s ability to exercise such right or require performance at any time thereafter, nor will it constitute waiver of an offence. any subsequent breach.

No failure to exercise, or delay in exercising, by either party any right or power under this Agreement shall operate as a waiver of that right or power. The sole or partial exercise of any right or power under this Agreement will also not prevent the subsequent exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this Agreement

Candy Planet USA reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined in our sole discretion.

If you continue to access or use our platform after the revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Candy Planet USA.

Entire Agreement

The Agreement constitutes the entire agreement between you and Candy Planet USA regarding your use of the Platform and supersedes all prior and contemporaneous written or oral agreements between you and Candy Planet USA.

You may be subject to additional terms and conditions that apply when you use or purchase other Candy Planet USA services, which Candy Planet USA will provide to you at the time of such use or purchase.

Updates to our Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not wish to accept these or any updated Terms, you may delete your account.

Intellectual property

The Platform and all its content, features and functionality (including, without limitation, all information, software, text, screens, images, video and audio, and the design, selection and arrangement thereof), are the property of Candy Planet. USA, its licensors or other providers of such material and are protected by US and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Candy Planet USA, unless and except as expressly provided in these Terms and Conditions. Any unauthorized use of the material is prohibited.

Arbitration Agreement

 This section applies to any dispute, EXCEPT THAT IT DOES NOT INCLUDE A DISPUTE RELATED TO CLAIMS FOR INJUNCTIVE OR EQUITABLE REMEDIES REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Candy Planet USA’S INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Candy Planet USA relating to the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” shall have the broadest possible meaning permitted by law.

Dispute Notice

 In the event of a dispute, either you or Candy Planet USA must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party that provided it, the facts giving rise to to the dispute and the requested remedy. You must send any Notice of Dispute by email to: info@candyplanetusa.com. Candy Planet USA will send any Dispute Notice to you by mail to your address if we have one, or to your email address otherwise. You and Candy Planet USA will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Dispute Notice is sent. After sixty (60) days, either you or Candy Planet USA may commence arbitration.

Mandatory Arbitration

 If you and Candy Planet USA do not resolve any dispute through informal negotiation, any further efforts to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate as a party or class member) all disputes in court before a judge or jury. The dispute will be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the rights or property of the parties pending completion of the arbitration. Any and all legal costs, fees and expenses,

Shipping and Privacy

In the event that you submit or post ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will be made automatically. will be treated as non-confidential and non-proprietary and will become the exclusive property of Candy Planet USA without any compensation or credit to you. Candy Planet USA and its affiliates shall have no obligation with respect to any such submissions or postings and may use the ideas contained in any such submissions or postings for any purpose in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

promotions

Candy Planet USA may, from time to time, include contests, promotions, sweepstakes or other activities (“Promotions”) that require you to submit material or information about yourself. Please note that all promotions may be governed by separate rules that may contain certain eligibility requirements, such as age and geographic location restrictions. You are responsible for reading all Promotions rules to determine whether or not you are eligible to participate. If you participate in any Promotion, you agree to comply with all Promotion Rules.

Additional terms and conditions may apply to purchases of goods or services through the Services, the terms and conditions of which are made a part of this Agreement by this reference.

Typographical errors

In the event that a product and/or service is listed at an incorrect price or with incorrect information due to a typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any order, whether or not it has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card or other payment account in the amount of the charge.

Diverse

If for any reason a court of competent jurisdiction determines that any provision or part of these Terms and Conditions is unenforceable, the remainder of these Terms and Conditions will continue in full force and effect. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of Candy Planet USA. Candy Planet USA shall be entitled to injunctive or other equitable relief (without the obligation to post any bond or security) in the event of any anticipated breach by you. Candy Planet USA operates and controls the Candy Planet USA Service from its offices in the UNITED STATES. The Service is not intended to be distributed or used by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, persons who choose to access the Candy Planet USA Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent local laws are applicable. These Terms and Conditions (including and incorporating Candy Planet USA’s Privacy Policy) contain the entire understanding and supersede all prior understandings between you and Candy Planet USA regarding its subject matter, and may not be changed or modified by you. .

Disclaimer

Candy Planet USA is not responsible for any content, code or any other inaccuracies.

Candy Planet USA makes no warranties.

In no event shall Candy Planet USA be liable for any special, direct, indirect, consequential or incidental damages or for any damages, whether in contract, negligence or other tort, arising out of or in connection with the use of the Service or the Service content. Candy Planet USA reserves the right to make additions, deletions, or changes to the content of the Service at any time without notice.

The Candy Planet USA Service and its content are provided “as is” and “as available” without warranty or representation of any kind, either express or implied. Candy Planet USA is a distributor and not a publisher of content provided by third parties; as such, Candy Planet USA does not exercise any editorial control over such content and makes no warranties or representations as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided or accessible through the Candy Planet USA Service. Without limiting the foregoing, Candy Planet USA specifically disclaims all warranties and representations on any content transmitted in connection with the Candy Planet USA Service or on sites that may appear as links on the Candy Planet USA Service, or on products provided as part of or in connection with the Candy Planet USA Service. Candy Planet USA Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of third party rights. No oral advice or written information provided by Candy Planet USA or any of its affiliates, employees, officers, directors, agents or the like will create a warranty. Pricing and availability information is subject to change without notice. Without limiting the foregoing, Candy Planet USA does not warrant that the Candy Planet USA Service will be uninterrupted,

Contact Us

Feel free to contact us if you have any questions.

Via email: info@candyplanetusa.com
Through the phone number: 3238060850

Privacy Policy

Candy Planet USA (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Candy Planet USA collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://candyplanetusa.com/ and its associated subdomains (collectively, our “Service”) together with our application, Candy Planet USA. By accessing or using our Service, you indicate that you have read, understand, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referred to, they are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analysis, remember information about you, such as your language preference or login information.
Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Candy Planet USA, which is responsible for your information under this Privacy Policy.
Platform: Candy Planet USA public-facing Internet website, web application, or digital application.
Country: where Candy Planet USA or the owners/founders of Candy Planet USA are located, in this case it is the United States
Client: refers to the company, organization or person that registers to use the Candy Planet USA Service to manage relationships with its consumers or users of the service.
Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Candy Planet USA and use the Services.
IP Address – Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
Personnel: refers to those persons who are employed by Candy Planet USA or are under contract to perform a service on behalf of one of the parties.
Personal data: any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.
Service: means the service provided by Candy Planet USA as described in the relative terms (if available) and on this platform.
Third Parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
Website: The Candy Planet USA site, which can be accessed through this URL: https://candyplanetusa.com/
You: a person or entity that is registered with Candy Planet USA to use the Services.

Automatically Collected Information

There is certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, that is automatically collected when you visit our platform. This information can be used to connect your computer to the Internet. Other information collected automatically could include a login, email address, password, computer and connection information, such as browser plug-in types and versions and time zone settings, operating systems and platforms, purchase history (we sometimes aggregate similar information from other users), full Uniform Resource Locator (URL) clickstream to, through, and from our website which may include date and time; cookie number; parts of the site that you viewed or searched for; and the phone number you used to call our Customer Service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data in certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse scrolling) and methods used to navigate away from the page.

We automatically collect certain information when you visit, use or browse the Platform. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device, country, location. , information about who uses our information and when and other technical information. This information is primarily necessary to maintain the security and operation of our platform, and for our internal reporting and analytics purposes.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Candy Planet USA or any of its corporate affiliates (as defined herein), or portion of Candy Planet USA or any of its corporate Affiliates with which the Service relates, or in the event that we discontinue our business or file a petition or have petitioned against us in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Candy Planet USA, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of {{country}} without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have a right to bring claims under the Privacy Shield or the Swiss-US mark.

The laws of {{country}}, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.

By using Candy Planet USA or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean you accept those changes.

your consent

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree to our Privacy Policy and agree to its terms.

Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Candy Planet USA does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

cookies

Block and disable Cookies and similar technologies

Wherever you are located, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from working properly, and you may not be able to fully use all of its features and services. You should also note that you may also lose saved information (eg saved login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or cookie category does not delete the cookie from your browser, you will have to do it yourself from your browser, you should visit your browser’s help menu for more information.

Payment details

With respect to any credit card or other payment processing details you have provided to us, we promise that this sensitive information will be stored as securely as possible.

Children’s Privacy

We do not address anyone under the age of 13. We do not collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Thirdparty services

Third Party Services and links to them are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

facebook-pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions that people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is saved in accordance with its Privacy Policy.

Tracking Technologies

sessions

uses “Sessions” to identify the areas of our website that you have visited. A session is a small piece of data that your web browser stores on your computer or mobile device.

Information on the General Data Protection Regulation (RGPD)

We may collect and use information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected from replication or incorrect use.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and enhances the control EU residents have over their personal data.

The GDPR is relevant to any company operating globally and not just EU-based companies and EU residents. Our customer data is important no matter where it is located, which is why we have implemented GDPR controls as our gold standard for all of our operations around the world.

What is Personal Data?

Any data that relates to an identifiable or identifiable individual. The GDPR covers a wide spectrum of information that could be used on its own or in combination with other pieces of information to identify an individual. Personal data goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The data protection principles include requirements such as:

The personal data collected must be processed in a fair, lawful and transparent manner and must only be used in ways that an individual would reasonably expect.
Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
Personal data should not be kept for longer than is necessary to fulfill its purpose.
Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Candy Planet USA we firmly believe that the privacy of your data is very important and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual rights of the interested party: access, portability and deletion of data

We are committed to helping our customers comply with GDPR data subject rights requirements. Candy Planet USA processes or stores all personal data with providers that are DPA compliant and have been fully vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.

We realize that if you work with customers in the EU, you must be able to provide them with the ability to access, update, retrieve and delete personal data. We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here to answer any questions you may have about working with the API.

California residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You can exercise the following rights:

Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.
Right to equal service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.
Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have a month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we explained above.

CalOPPA users have the following rights:

Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.
Right to equal service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.
Right to request that a company that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have a month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

Contact Us

Feel free to contact us if you have any questions.

Via email: info@candyplanetusa.com
Through the phone number: 3238060850

Return and Refund Policy

Definitions and key terms

To help explain things as clearly as possible in this Return and Refund Policy, whenever reference is made to any of these terms, they are strictly defined as:

Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Candy Planet USA, which is responsible for your information under this Return and Refund Policy.
Platform: Candy Planet USA’s public-facing website, web app, or digital app.
Customer: refers to the company, organization or person that registers to use the Candy Planet USA Service to manage relationships with its consumers or users of the service.
Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Candy Planet USA and use the Services.
Service: refers to the service provided by Candy Planet USA as described in the relative terms (if available) and on this platform.
Website: The Candy Planet USA site, which can be accessed through this URL: https://candyplanetusa.com/
You: a person or entity that is registered with Candy Planet USA to use the Services.

Return and Refund Policy

As with any shopping experience, there are terms and conditions that apply to transactions on Candy Planet USA. We will be as brief as our attorneys allow. The main thing to remember is that by placing an order or making a purchase on Candy Planet USA, you agree to the terms set forth below along with the Candy Planet USA Privacy Policy.

If there is any problem with the one you bought, or if you are not satisfied with it, you have 1 week to issue a refund and return the .

If you want to return a product, the only way would be to follow the following guidelines:

The product must be in the package we sent first.
The product must be complete and none open, in order to get a refund.

Refunds

At Candy Planet USA we are committed to serving our customers with the best products. Each of the products you choose is thoroughly inspected, checked for defects, and packaged with the utmost care. We do this to make sure you fall in love with our products.

Unfortunately, there are times when we may not have the products you choose in stock or we may have some issues with our inventory and quality control. In such cases, we may need to cancel your order. You will be informed about this in advance so that you do not have to worry unnecessarily about your order. If you have purchased by online payment (not cash on delivery), you will be refunded once your request is confirmed by our team.

We perform a thorough quality control before processing the ordered item. We take the utmost care when packing the product. At the same time, we make sure that the packaging is good so that the items are not damaged during transport. Please note that Candy Planet USA is not responsible for damage caused to items during transit or transportation.

We will review your returned product as soon as we receive it and if you follow the guidelines mentioned above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process, but you will be notified when you receive your money.

Shipments

Unless otherwise stated in this Policy, products shipped by Candy Planet USA, including Warehouse Auctions products, may be returned within 30 days of the delivery date in most cases. The products must be returned in the same condition in which they were received. Therefore, new and complete products must be returned. Some products have different policies or requirements. When you return a product, you accept the refund and the way it is issued may vary according to the condition of the product, the time you had it and the way it was purchased. If you return a different product or one that is in a different condition than we shipped it, we will not be able to process your refund. You can see how refunds and restocking charges are processed

Candy Planet USA is not responsible for return shipping costs. Each shipment must be paid for by the customer, even if the item had free shipping in the first place, the customer must pay for shipping in return.

There are two options for returning a product purchased from Candy Planet USA managed by Candy Planet USA:

If the return address is covered by our carrier, you will receive a prepaid return label.
If the return address is not covered by our carrier, you can choose a carrier of your choice and a secure shipping method with tracking. You will need to pay for the return and once we have received the product, you can send an email to Candy Planet USA Customer Service, attaching the receipt of the return shipping costs to receive a refund.

If the reason for the return of the product is not due to the fact that it is a damaged, defective or incorrect product, we will not refund the value of the gift wrap, shipping costs or any other service related to your order; we will only refund the value of the product.

Note: When returning a product, you must return it in the same condition in which you received it from Candy Planet USA You must delete all personal information about yourself or a third party that may be present in that product, as Candy Planet USA will not be responsible for safeguarding this information. Similarly, Candy Planet USA will not be responsible for products that you mistakenly leave on the returned product or inside the package.

Wrong returns

Make sure you include the correct and complete product when you make a return. The correct product must be returned to receive a refund.

To protect our employees and customers, Candy Planet USA gets rid of wrong or wrong returns. If you accidentally sent the wrong product to Candy Planet USA, please contact Customer Service as soon as possible. Candy Planet USA cannot guarantee that the product will be found and returned, nor will it offer compensation for incorrect products that are sent to Candy Planet USA.

Damaged products

If you receive a damaged product, please contact us at Immediately the numbers provided at Candy Planet USA to return it within 15 days of the date of receipt of the order or contact our Customer Service department

Note: For defective or damaged products purchased and shipped by sellers on Candy Planet USA, please contact the seller.

Your consent

By using our platform, registering an account or making a purchase, you hereby agree to our Returns and Refunds Policy and agree to its terms.

Changes to our Returns and Refunds Policy

We may update, amend, or make changes to this document to accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be subject to the updated Return and Refund Policy. If you do not wish to accept this or any updated Return and Refund Policy, you may delete your account.

Contact us

If for any reason you are not completely satisfied with any good or service we provide you, do not hesitate to contact us and we will discuss any of the problems you are going through with our product.

Via email: info@candyplanetusa.com
Through the phone number: 3238060850

Cookies policy

Key terms and definitions

To help explain things as clearly as possible in this Cookie Policy, whenever any of these terms are referred to, they are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analysis, remember information about you, such as your language preference or login information.
Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Candy Planet USA, which is responsible for your information under this Cookie Policy.
Platform: Candy Planet USA public-facing Internet website, web application, or digital application.
Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Candy Planet USA and use the Services.
Personal data: any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.
Service: means the service provided by Candy Planet USA as described in the relative terms (if available) and on this platform.
Third Parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
Website: The Candy Planet USA site, which can be accessed through this URL: https://candyplanetusa.com/
You: a person or entity that is registered with Candy Planet USA to use the Services.

Introduction

This Cookie Policy explains how Candy Planet USA and its affiliates (collectively “Candy Planet USA”, “we”, “us” and “our”), use cookies and similar technologies to recognize you when you visit our platform, including, without limitation, Candy Planet USA and any related URLs, mobile or localized versions and related domains/subdomains (“Websites”). It explains what these technologies are and why we use them, as well as options for how to control them.

What is a Cookie?

A cookie is a small text file that is stored on your computer or other Internet-connected device to identify your browser, provide analytics, remember information about you, such as your language preference or login information. They are completely safe and cannot be used to run programs or deliver viruses to your device.

Why do we use Cookies?

We use our own and/or third-party cookies on our platform for various purposes, such as:

To facilitate the operation and functionality of our platform;
To enhance your experience with our platform and make navigating around them faster and easier;
To allow us to create a personalized user experience for you and to understand what is useful or of interest to you;
To analyze how our platform is used and how best to customize it;
To identify future prospects and personalize marketing and sales interactions with him;
To facilitate the adaptation of online advertising to your interests.

What type of Cookies does Candy Planet USA use?

Cookies can be session cookies or persistent cookies. A session cookie automatically expires when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes, while others may expire after several years. Cookies placed by the website you are visiting are called “first party cookies”.

Strictly necessary cookies are necessary for our platform to function and cannot be disabled in our systems. They are essential for you to navigate the platform and use its features. If you delete or disable these cookies, we cannot guarantee that you will be able to use our platform.

We use the following types of cookies on our platform:

Performance and Functionality Cookies

These cookies are used to improve the performance and functionality of our platform, but are not essential to its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in.

Marketing cookies

These account-based marketing cookies allow us to identify future prospects and personalize sales and marketing interactions with them.

Analysis and Personalization Cookies

These cookies collect information that is used to help us understand how our platform is used or how effective our marketing campaigns are, or to help us customize our platform for you.

We use cookies provided by Google Analytics to collect limited data directly from end user browsers to enable us to better understand your use of our platform. You can find more information about how Google collects and uses this data at: https://www.google.com/policies/privacy/partners/. You can opt out of all Google-supported analytics on our websites by visiting: https://tools.google.com/dlpage/gaoptout.

Social Network Cookies

These cookies are used when you share information using a social media sharing button or “Like” button on our Site or when you link your account or interact with our content through a social media website such as Facebook, Twitter or Google+. The social network will record that you have done this. These cookies may also include certain code that has been placed on the platform to help track ad conversions, optimize ads based on data collected, create targeted audiences for future ads, and remarket to qualified users. who have already performed certain actions on the platform.

Third Party Cookies

Some cookies that have been set on our platform are not set by Candy Planet USA itself. Websites may be integrated with third party content to deliver advertising. These third party service providers may set their own cookies in your web browser. Third-party service providers control many of the performance and functionality, advertising, marketing, and analytics cookies described above. We do not control the use of these third party cookies, as only the third party that originally set them can access the cookies.

How can Cookies be Managed?

Most browsers allow you to control cookies through their ‘settings’ preferences. However, if you limit the ability of websites to set cookies, it may worsen your overall user experience, as it will no longer be personalized to you. It can also prevent you from saving custom settings as login information.

Browser manufacturers provide help pages related to cookie management in their products.

Google Chrome
internet explorer
MozillaFirefox
safari (desktop)
safari (mobile)
android browser
Opera
Opera Mobile

Block and Disable Cookies and Similar Technologies

Changes in our Cookies Policy

We may change our Service and policies, and we may need to make changes to this Cookie Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Cookie Policy and give you the opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Cookie Policy. If you do not wish to accept this or any updated Cookie Policy, you may delete your account.

Your consent

By using our platform, registering an account or making a purchase, you hereby agree to our Cookie Policy and agree to its terms.

Contact Us

Feel free to contact us if you have any questions about our Cookies Policy.

Via email: info@candyplanetusa.com
Through the phone number: 3238060850
Through this link: https://candyplanetusa.com/

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